Refund Policy

14-day refund window

Trade Pro subscriptions are sold by quotable trades, trading as QUOTABLE. If you change your mind, you can request a full refund of your most recent payment within 14 days of that payment date. Refunds are returned to the original payment method.

How to request a refund

Email quotable.company@gmail.com with the email address used at checkout and the date of the payment. Do not send your full card number or security code. We aim to respond within one working day and to process approved refunds within five working days. Card payments and refunds are processed by our payment processor, Stripe; your bank may take a few further days to show the money back in your account.

Cancelling your subscription

You can cancel Trade Pro from your dashboard at any time. Cancellation stops future renewals and ends lead access immediately, including previously unlocked contacts. Cancelling is separate from requesting a refund; use the instructions above if you also want a refund. After the 14-day window, cancelling ends access without a refund of the current month.

Nothing in this policy limits your statutory rights. See our Terms & Conditions for membership details.